TruData's Self-Discourse as a Graph
This is what TruData's own website says about itself, converted into a co-occurrence network. Six topical clusters, six weights, three gaps. The shape of the graph — not the gloss of the copy — tells you what the company is really selling and what it is quiet about.
Most influential nodes · betweenness centrality
Nodes that sit on the most shortest-paths between clusters. These are the linchpin words — remove them and the graph fragments. The top four hold the discourse together.
The structural gaps (dashed on graph)
These three pairs of clusters are present in the discourse but not well connected to each other. They co-exist without co-referring — which is exactly the condition that makes a gap commercially valuable. They are detailed in Viewport 02.
Gap 1. Delivery Model ↔ Data Analytics. TruData can deliver multishore and can do analytics — but does not narrate how multishore changes the analytics build.
Gap 2. Delivery Model ↔ Customization Strategy. OutSystems / Surround sits next to the multishore story without being threaded through it.
Gap 3. Data Analytics ↔ Customization Strategy. Extension and analytics are named as separate services, not as a compound offer.